The Authority for Consumer Protection and Competition Defense (Acodeco) confirmed that 97 scales and weights did not meet the parameters established by current regulations after conducting 688 verifications nationwide over the past year. The surveillance aims to prevent the increase in demand for these products from resulting in unfair commercial practices related to weighing. The institution issued a series of preventive guidelines for citizens to protect their rights when making purchases that require weighing: Confirm that the scale indicator reads zero before placing the product; Ensure that the attendant does not apply manual pressure on the instrument; Keep attention on the weighing process and avoid distractions; Verify that the weighing tray is free of foreign objects, such as papers or additional bags; In systems with integrated scales, check that the on-screen description matches the product purchased. The entity reminded that any detected anomaly can be formally reported through its official website or via the 311 Citizen Attention Center line, reaffirming its commitment to protecting consumer rights throughout Panama. In the continuation of these surveillance efforts, the institution reported that so far in January 2026, 18 additional scales have been inspected. From this group, technicians found that 3 instruments failed to meet the technical requirements for their proper operation. For the verification process, metrology specialists use duly certified weight patterns. These are placed on each scale during the physical inspection to verify its calibration. In cases where irregularities are identified, the entity proceeds with the drafting of minutes and the application of the established legal protocols. Reinforcement of inspections during Lent Due to the current Lent season, the authority has intensified inspection campaigns in all markets, fairs, and specialized seafood sales outlets.
