The Consumer Protection and Competition Authority (Acodeco) highlighted the need for citizens to apply prudence and organization when managing their Christmas shopping, especially given the trend of making last-minute purchases during the holiday season.
To foster a culture of responsibility, the institution has established a series of strategic guidelines aimed at protecting the family budget and ensuring buyer satisfaction:
• Market comparison: It is vital to compare costs and brands across different establishments to identify the most economical and efficient options before finalizing the transaction.
• Expiry date and quality review: For perishable goods, the authority emphasizes the importance of validating expiration dates and verifying that the physical condition of the items is optimal.
• Purchase backup: It is imperative to request the legal invoice, an indispensable document for any exchange or claim process.
Acodeco's recommendations for optimizing Christmas shopping
With the increase in consumption during the festivities, Acodeco offers guidelines to avoid impulsive spending and ensure the quality of the products purchased. It is also necessary to verify that the terms of the warranty adequately cover potential factory defects.
• Conscious consumption: It is recommended to avoid impulsive decisions by reviewing household inventories beforehand, purchasing only what is strictly necessary.
Education and oversight
As part of its seasonal actions, Acodeco has intensified its training programs and talks aimed at both consumers and economic agents. The objective of these interventions is to ensure a transparent and equitable commercial environment for all parties involved.
Citizen attention channels
To report irregularities such as misleading advertising or defective products, the institution keeps its digital channels on social media (@acodecopma) operational, in addition to the attention lines via WhatsApp and Telegram at number 6330-3333.
In-person assistance for the formalization of complaints related to the breach of guarantees is also continuing.
