Update on Special Fare Cards for Retirees and People with Disabilities in Panama Metro

Retirees, Third Age, and Pensioners: The application must be made at one of the Specialized Attention Centers of Line 1 or 2 of the Panama Metro. When using the special cards, users must take the following considerations into account: Special cards are for the exclusive use of the cardholder: The improper use of these cards, which grant a 30% discount on the regular fare in the Metro, will be sanctioned in accordance with the Metro Panama user regulation. The benefit can only be requested and validated by the cardholder and not by a third party. According to Sonda, this benefit will be applicable to all users who have the special card and have made a minimum of one (1) trip in the last six (6) months of the year 2025, and will be renewed automatically. If the card is damaged and does not work correctly, the cardholder must go to any of the Specialized Attention Centers located in the Metro stations, for its proper review and replacement if necessary. With the special cards benefit, the fare for retirees, pensioners, third age, and people with disabilities would be as follows: Line 1 = 0.24 cents and Line 2 = 0.35 cents. Cover the cost of the special card (in case a new one is required). The activation process for special cards for retirees, pensioners, third age, and people with disabilities for the 2026 period is underway as of January 26. “This renewal process seeks to facilitate access to the benefit, ensuring that users who already have a special card can maintain their preferential fare automatically and without additional procedures, as long as they meet the established criteria,” noted Christopher Machazek, Mobility Manager of Smart Cities of SONDA Panama. To make this update effective, the user must approach their special card at any of the ‘Contactless Travel’ balance activators, as well as the card vending and reloading machines installed in all Line 1 and 2 Metro stations. People with disabilities: The application must be made at one of the Specialized Attention Centers (CAE) of Line 1 or 2 of the Panama Metro. Personal identity card, certification issued by SENADIS. Email for the digital sending of the consent sheet requested to comply with Law 81 of March 26, 2019, on the protection of personal data, regulated by Executive Decree No. 285 of May 28, 2021. Currently, the normal fares in the Panama Metro are as follows: Line 1 = 0.35 cents and Line 2 = 0.50 cents. Present the identity card to validate the required age: women 55 years and over and men 60 years and over. Pensioners: Present identity card and social security card.