The institution has maintained rigorous monitoring of events to verify possible human rights violations against residents. Timeline of intervention and legal actions. The Ombudsman formally became aware of the situation on October 4, 2024, when it admitted an anonymous complaint and immediately initiated the corresponding investigation. The Fundación Nueva Vida case has been under the Ombudsman's surveillance since 2024. The defender institution confirmed the intervention of inter-institutional teams and the transfer of the file to the Public Ministry to determine criminal responsibilities. In this sense, it emphasized that any complaint of this nature must be investigated with the utmost rigor, always ensuring compliance with legal norms and the determination of responsibilities by judicial authorities. The Ombudsman remains vigilant of the course of the investigations and reaffirmed its commitment to act as a guarantor of fundamental rights, ensuring that the necessary attention is provided to vulnerable populations. This action aims to facilitate criminal investigations as appropriate to determine responsibilities for the management of the foundation and the treatment of its beneficiaries. The defender institution reiterated that the protection of the elderly is an absolute priority within its mandate. The institutional file contains multiple actions of attention, accompaniment, and intervention carried out by inter-institutional teams, as well as supervision and follow-up diligences regularly carried out by the competent entities in the matter. As part of the due process, the entity confirmed the referral of all the information collected to the Public Ministry. (25/Mar/2026 – web – Panama24Horas.com.pa) Panama City, Panama. - In light of the information recently disseminated regarding the Fundación Nueva Vida, the Ombudsman considered it necessary to clarify that this case has documented precedents since July 2023, clarifying that it is not a situation that arose in recent dates.
